Rising bills help.

Name:  E.ON_Bill_Shock_blog_visual_vulnerable_customers-30.png
Views: 10654
Size:  153.1 KB


The energy crises and the price cap that Ofgem have implemented has customers facing rising bills. We understand that this has impacted many of you and especially those that are vulnerable.

This is why we wanted to reassure you that we are dedicated to helping you where we can. We have put together some helpful resources where you can access support from both us and the government.


E.ON Next debt fund.

The E.ON Next debt fund has been created to help our customers who are experiencing financial hardship and are struggling.

There are two ways this fund can help and support you:

  • To help with paying your gas and electricity bills through grants.
  • To replace appliances such as a cooker, fridge, fridge-freezer or washing machine if yours is broken or in poor condition.


Find out if you’re eligible for the fund.


The Priority Services Register (PSR).

If you need extra help with managing your energy account, we can add you to our Priority Services Register. If you or someone in your household is elderly, disabled or chronically sick, or if you have a speech, visual or hearing impairment we offer a range of services that will help


The Affordable Warmth Scheme.

Affordable Warmth is a government-led eco scheme that helps people heat their homes in an energy-efficient way.

It allows people to spend less on their monthly bills and support being friendlier to the environment too.

If you're wondering how to get free or partly funded energy improvements don't worry, we've made it really simple to learn more about the Affordable Warmth Scheme.


The Green Homes Grant.

The Green Homes Grant is a £2 billion scheme, launched by the government to help homeowners pay for energy saving improvements for their homes. The grant helps by installing measures such as wall insulation, solar panels and air source heat pumps.

This is to improve the warmth of homes, cut energy bills and help the UK to be zero-carbon by 2050.

Find out if you are eligible for the Green Homes Grant.


Homes for Living.

Homes for Living is a scheme designed to support your mobility, wellbeing and independence, offering free and attractive home aids and equipment designed to give you more freedom in your home.

We've secured Government funding and we're working in partnership with Invisible Creations® and Newcastle University.

Find out if you are eligible for Homes for Living.


Debt-advice resources.

There are also external debt advice resources you can get through Citizens Advice and StepChange.

If you are also worried about how money can have an impact on your mental health. We advise you to talk to our charity partner Mind.


Talk to our Energy Specialists if you're having difficulty.

Our Energy Specialists are here to help if you're concerned about the impact of the price cap rise on your energy bills. If you're struggling to pay, please visit our help page to find out more about how we can support you.

You can reach out to our Energy Specialists for personal advice on Facebook and Twitter. You can also find tried and tested energy saving tips over on our energy saving page.