The biggest worry for prepayment customers is running out of credit when everything is closed (i.e. Christmas). But never fear as E.ON Next, (and most companies), have an emergency top up system in place.
Do bear in mind that you'll need to pay this back. This is automatically collected via your meter when you top up next.
We are always here to help!
We don’t want you to go without electricity or gas, especially during those long colder winter months, so if there’s a problem with your meter, we’ll send an engineer out.
Want to find out more information about our prepayment meters, or have a question? Head over to our prepayment pages and prepayment help to get the answers you need.
Switch to a smart prepayment meter.
Are you a prepayment customer who fancies going smart? You could combine both the flexibility of a pay as you go tariff with the convenience of a smart meter. Switching to smart means you can top up ANYWHERE!
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