5 things you need to know about prepayment meters.
Just moved into a new flat and wondering what that top-up key is for? Let’s get you up to speed with everything you need to know about prepayment meters. You’ll be a prepayment expert before you know it.
1. ‘Prepayment’ is simply ‘pay-as-you-go’.
Rather than paying for your energy as you use it, prepayment means you pay for your electricity and gas before you use it. You can have prepayment meters for either your gas, electricity or both. If you have a prepayment meter then we’ll send you a key or card through the post, which can be topped up with credit, just like a mobile phone. Once you’ve added credit on your key or card, you just slot it into your meter and start enjoying that electricity or gas.
2. Keep on track with a prepayment meter.
With more of us working at home than ever before, it’s important to monitor how much energy you’re using. Prepayment meters allow you to manage how much you’re topping up, and you can see how much credit you have left at any time. This means there are no big bill surprises waiting for you.
Want to be even smarter? Keep control of your energy use with a smart prepayment meter. Smart Pay As You Go (Smart PAYG) is another option for people who want control over their spending. Rather than having to top up in a shop, with Smart Pay As You Go you can top up anytime online, making it much easier to manage your energy. Smart PAYG also means that you can choose from a range of tariffs, rather than being limited to one, so it’s even easier to manage your money.
3. All the information you need to know is shown on your meter.
Want to know how much you’re paying for your electricity? Your prepayment meter will tell you how much you’re paying for your energy and how much energy you’re using.
4. Ready for your first top-up?
You can top-up your prepayment meters anywhere there’s a Paypoint or Payzone sign outside. That means you can get your electricity and gas top-up from the little shop on the corner, the post office and even the supermarket. You can top up as much you want, just as long as it’s in full pounds.
5. We’re always here to help.
We don’t want you to go without electricity or gas, especially during colder winter months, so if there’s a problem with your meter, we’ll send an engineer out. If you can’t afford to top-up or can’t get to the shops, then we can give you £5 emergency credit. This should only be used for emergencies though.
As with every diverse community, there is always a mixture of opinions, knowledge as well as understanding - that’s what makes it such a great place to be! To make sure everyone gets the most out of our Community and feels good doing it, we’ve created some values below on how to be an awesome, positive member. So, take a read and then go for it!
We love having you all here in the Community and really hope you find some great advice and help from our other amazing members. As a community team, our main role here is keeping things ticking over, everyone safe and getting involved in some great conversations! We know many of you will have specific queries about your accounts and we want to keep your personal details safe so please don't post them here.
• Saying thanks goes a long way
• The community is a public website, so be careful
• Be kind, respectful and supportive
• It's a family-friendly community
• If you’re in a specific section or discussion, try to stay on topic
• One post is normally enough
• Be cool, don’t spam
We want to ensure that the community is safe and fair for everyone…
We all work hard to ensure everyone feels respected and supported while using the community, and keep that positive energy flowing. If a member or group is disrupting your experience without a genuine reason, you can report this to the community team quickly and easily by clicking the 3 dots on the post. Don’t worry about a thing, we’ll take it from there. If you get a message from the team about your behaviour, please try to work with us, as all we want to do is make this a positive place for everyone. In order to this, we have to uphold these Community Values and the Community Team has the final say.
The full Community Values can be viewed here
If you agree, please click the 'I agree' checkbox and press the 'Complete Registration' button below. If you would like to cancel the registration, click here to return to the Community homepage.
Although the administrators and moderators of E.ON Next Community will attempt to keep all objectionable messages off this site, it is impossible for us to review all messages. All messages express the views of the author, and neither the owners of E.ON Next Community, nor vBulletin Solutions Inc. (developers of vBulletin) will be held responsible for the content of any message.
By agreeing to these rules, you warrant that you will not post any messages that are obscene, vulgar,sexually-oriented, hateful, threatening, or otherwise violative of any laws.
The owners of E.ON Next Community reserve the right to remove, edit, move or close any content item for any reason.