We all know it pays to shop around, but that doesn’t mean it’s easy. If you’re struggling to understand what a kilowatt-hour is, or have no idea whether your energy tariff has an exit fee, then you’ve come to the right place. We’ll talk you through the step-by-step process of switching your energy supplier.
Who should I switch to?
With so many energy providers out there it can be tough to know who to go to, however there are some questions we recommend to ask:
Do they offer great customer service?
Are they offering renewable energy?
Can you rely on them?
You’ll then need to get together some information so that you can get an accurate energy quote for your home:
First one should be easy; your address.
Secondly, you’ll need to know your meter type, whether you’re a normal meter, smart meter or have a meter with different rates such as an economy 7 meter.
Finally, you’ll need to know how much energy you use in a year.
By having all this information, getting a quote will be much quicker and more accurate than having your best guess.
Check before you switch.
There’s a lot of information to try and understand when you’re looking for your perfect energy supplier match, however we’ve trawled through it all and highlighted a few bits that you’ll want to double check before you settle on that new shiny tariff:
Is the energy you’re getting renewable?
Are there exit fees? Will you be charged if you try and leave your contract early?
Does your tariff require a smart meter? You’ll either need to have a smart meter or agree to get one fitted.
What payment options are available? Can you pay by Direct Debit or when you get your bill for example.
Is your tariff fixed or variable?
How long does it take to switch energy supplier?
It can take a few weeks for your energy supply to move over to your new supplier. You’ll also have a 14-day cooling-off period, in case you change your mind and want to stay with your current supplier.
To make the switch easier, your new supplier will tell your old supplier you’re leaving and arrange for your energy supply to come over. All you’ll need to do is give your opening meter readings.
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