Here at E.ON Next, we believe we’re stronger together. That’s why we’ve built a customer Community for anyone and everyone to share their energy knowledge, find tips and tricks or just get some friendly advice. The Community is a safe space for customers, or future customers, to come together to get help, support, make suggestions or just have a chat about the latest EV.
You’ll find discussions on anything from the cost-of-living crisis to price cap, plus we’ll have all the latest announcements too. If you're looking for the answer to a specific query then we have plenty of helpful members and staff on hand to help, and chances are someone will already have asked and been given an answer that will help you too.
How to get involved.
There are plenty of ways to use the Community page:
Simply read articles or share thoughts in the comments section. Some of the articles may even have the answers you are looking for already, so worth having a quick look first.
Create your own conversation and invite others to join in. This could be especially helpful if you have a problem and you want some help from other community members.
Maybe you just want to give us some feedback? If so, this is the place for you.
Want to help build a more sustainable future?
Come and share the changes you are making to be more eco-conscious and climate positive at home. Together we can help to build a picture of what a sustainable, net zero future looks like - and the path to getting there. Visit the Sustainable Future - E.ON Next Community to get started. The Community is also a home for those deeper chats about the environment, our responsibilities as customers and as a business.
We want you to know that our Community is a safe, moderated space. If you do come across disruptive content, it’s quick and easy to report it. Simply click on the three dots on the post and follow the steps.
Feel the community power.
So come over and join the E.ON Next Community conversation now. It is a space for customers just like you, sharing their experiences to offer a helping hand. Find support or suggest your own unique topics, plus get involved in discussions of all the latest news.
Contact our Energy Specialists if you’re having difficulty.
As with every diverse community, there is always a mixture of opinions, knowledge as well as understanding - that’s what makes it such a great place to be! To make sure everyone gets the most out of our Community and feels good doing it, we’ve created some values below on how to be an awesome, positive member. So, take a read and then go for it!
We love having you all here in the Community and really hope you find some great advice and help from our other amazing members. As a community team, our main role here is keeping things ticking over, everyone safe and getting involved in some great conversations! We know many of you will have specific queries about your accounts and we want to keep your personal details safe so please don't post them here.
• Saying thanks goes a long way
• The community is a public website, so be careful
• Be kind, respectful and supportive
• It's a family-friendly community
• If you’re in a specific section or discussion, try to stay on topic
• One post is normally enough
• Be cool, don’t spam
We want to ensure that the community is safe and fair for everyone…
We all work hard to ensure everyone feels respected and supported while using the community, and keep that positive energy flowing. If a member or group is disrupting your experience without a genuine reason, you can report this to the community team quickly and easily by clicking the 3 dots on the post. Don’t worry about a thing, we’ll take it from there. If you get a message from the team about your behaviour, please try to work with us, as all we want to do is make this a positive place for everyone. In order to this, we have to uphold these Community Values and the Community Team has the final say.
The full Community Values can be viewed here
If you agree, please click the 'I agree' checkbox and press the 'Complete Registration' button below. If you would like to cancel the registration, click here to return to the Community homepage.
Although the administrators and moderators of E.ON Next Community will attempt to keep all objectionable messages off this site, it is impossible for us to review all messages. All messages express the views of the author, and neither the owners of E.ON Next Community, nor vBulletin Solutions Inc. (developers of vBulletin) will be held responsible for the content of any message.
By agreeing to these rules, you warrant that you will not post any messages that are obscene, vulgar,sexually-oriented, hateful, threatening, or otherwise violative of any laws.
The owners of E.ON Next Community reserve the right to remove, edit, move or close any content item for any reason.